RETURNS & EXCHANGES
If you are not satisfied with your purchase it may be returned for full credit within 14 days less any shipping charges. Please complete the form below and someone will contact you with your return authorization number (RA #). Your return must meet the following criteria to be eligible for a refund:
- The item must be unused and in the original condition that it was sent, including all tags, packaging and accessories.
- Return shipping charges are the responsibility of the customer.
- When returning items to us, we recommend shipping UPS or USPS insured. We do not accept C.O.D’s.
- Merchandise paid with a credit card will be credited to your credit card account. Once the item has been used it cannot be returned or refunded. The only exception would be the case of a defective product. Customer service is available Monday-Friday between the hours of 9:00am – 5:00pm EST.
Please complete the form below and someone will contact you with your return authorization number (RA #). Place the packing slip that came with your shipment in the package you are returning with an explanation for the return on the reverse side. We do not accept returns of used or customer-damaged merchandise. Any items returned in new condition with packing slip will be refunded at full price less any shipping and handling charge.
If returning by UPS/FedEX/DHL ship to:
Erik Sports, Inc.
134 Airport Rd. Andover, NJ 07821
If returning by USPS ship to:
Erik Sports, Inc.
P.O. Box 517, Tranquility, NJ 07879
OUR EXCHANGE POLICY
If something isn’t right with the product you receive within 30 days, all you will need to do is place a new order for the merchandise you would like. While we ship out your new order, call us to get a return merchandise authorization number and send the original merchandise back to us. Once we receive your return, we’ll refund the full amount less shipping in the original form of payment.
**The item must be unused and in the original condition that it was sent, including all tags, packaging and accessories.
Return shipping charges are the responsibility of the customer.
Please complete the form below to receive your RA#
ERIK SPORTS INC
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